Data Protection

Qx99 Privacy Policy — Our Commitment to Protecting Your Information

Learn clearly how your personal information is collected, used, and kept safe on the qx99 platform. Your privacy is our highest priority.

Last Updated: January 2026
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Security Level
256-bit SSL
Encryption active
100%
Data Encrypted
0
Sale of Data to Third Parties
24/7
Security Monitoring
GDPR
Standards Compliance

How we protect your privacy

SSL encryption

Every transaction and data transfer is secured with 256-bit SSL/TLS encryption, ensuring no third party can access your information.

Minimal Data Collection

Qx99 only collects information that is strictly necessary to operate its services. No unnecessary personal data is collected.

No Sale of Data

Your personal information is never sold to third parties. Your data is not shared with advertisers either.

Secure Data Storage

All user data is stored on secured servers. Data integrity is ensured through regular backups and security audits.

Access control

Only authorised personnel can access your information. Every access is logged and reviewed on a regular basis.

Protection of your rights

You can request to view, correct, or delete your data at any time. We are required to respond within 30 days.

This Privacy Policy applies to all services and websites on the qx99 platform. By using our services, you are considered to have accepted all the terms of this policy.

Introduction

Qx99 is a trusted online gaming platform in Bangladesh. We believe your personal information is your asset, and protecting it is our responsibility. This Privacy Policy clearly explains what data qx99 collects, why it collects it, how it is used, and how it is kept secure.

Qx99's Privacy Policy is framed in line with international GDPR standards and operates in accordance with applicable laws in Bangladesh. If any part of this policy is unclear or you have questions, you can reach our 24/7 support team at any time.

By registering with qx99, you confirm that you have read this Privacy Policy and agreed to its terms. We will never use your information without your permission.

What information is collected

Qx99 only collects information that is necessary to run its services smoothly. We never ask for personal data we do not need. Below is a breakdown of the types of information we collect:

Information Provided at Registration

  • Mobile number (for account creation and verification)
  • Username and password (for secure account access)
  • Date of birth (for age verification, to confirm 18+)
  • Email address (optional, for notifications)

Information collected during KYC verification

  • Copy of national ID or passport
  • Full name and address
  • Bank account or mobile banking details (for transaction verification)

Automatically Collected Information

  • IP address & device information (for security monitoring)
  • Browser type and operating system
  • Platform activity logs (game history, transaction records)
  • Cookie & session data (to improve your browsing experience)

Our Commitment: qx99 never accesses your phone's contacts, camera, microphone, or location without your permission.

Purpose of Data Use

Qx99 uses your information solely for the purposes listed below. Your consent will be obtained before using it for anything else:

Purpose of Use Applicable Data Legal basis
Account management Mobile number, password, name Contractual Requirements
Payment Processing Banking details, transaction history Contractual Requirements
Age and Identity Verification Date of birth, national ID Legal obligations
Fraud Prevention IP address, device information, logs Legitimate Interest
Customer Support Mobile number, activity history Contractual Requirements
Promotional Communications Mobile number, email Your consent

Data Sharing & Disclosure

Qx99 never sells your personal information. However, limited data may be shared with trusted third parties where necessary to operate our services:

  • Payment Processors: Only the information necessary to verify transactions with bKash, Nagad, and Rocket.
  • Game providers: Only the minimum information required to operate games is shared with licensed game companies.
  • Law enforcement agencies: In accordance with applicable Bangladesh law, upon receipt of a valid legal order.
  • Security Specialists: For platform security audits; all data is always anonymized.

Not to advertisers: qx99 never shares your information with advertisers or marketing companies. Your gaming activity and financial details are never passed to third parties for commercial purposes.

Cookie Policy

Qx99 uses cookies to enhance your experience on the website and ensure the platform functions properly. Cookies are small text files stored on your device. qx99 uses the following types of cookies:

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of qx99 from working properly.

Information Security

Qx99 uses industry-standard technology and practices to protect your personal information. Our security framework includes:

  • Transit Encryption: All data transfers are encrypted using the TLS 1.3 protocol.
  • Storage Encryption: Sensitive data stored in our databases is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): OTP verification for an added layer of account security.
  • Regular Security Audits: Regular security assessments conducted by independent third parties.
  • Firewall and DDoS Protection: Advanced security measures at the server level.
  • Access logging: Every data access is logged, and any unusual activity triggers an automatic alert.

Security Incidents: In the event of a data breach, qx99 will notify affected users within 72 hours and take all necessary protective measures.

Data Retention Period

Qx99 does not retain any information longer than necessary. Retention periods for different types of data are as follows:

Data Type Retention Period Reason
Account information 5 years after account closure Legal obligations
Transaction Records 7 Years Financial regulations
KYC documents 5 years after account closure Regulatory Requirements
Session Logs 90 Days Security Monitoring
Marketing Consent Until consent is withdrawn Based on your preference

Your rights

As a registered member of qx99, you have the following rights regarding your personal information. You may exercise any of these rights at any time:

Right to Access Data

You can request to see what information qx99 holds about you. We will provide a copy of your data within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. We will update it promptly upon receipt of valid proof.

Right to Erasure

You may request deletion of your personal information after closing your account; however, data required for legal compliance will be retained.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances. This right is particularly applicable during the resolution of disputes.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format, making it easy to transfer to another platform.

Right to Opt Out of Marketing Communications

You may opt out of promotional SMS or notifications at any time. Simply notify our support team and your request will take effect within 24 hours.

Privacy of Minors

Qx99 strictly does not provide services to anyone under 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.

If you become aware that a minor has registered on qx99, please notify our support team immediately. We will act quickly, take the necessary steps, and delete all related data.

A note for parents: If your child has accidentally registered on qx99, please contact our support team immediately. We will arrange for the complete deletion of all associated data.

Policy Changes

Qx99 may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via SMS to your registered mobile number or through a platform notification.

The date of each update will be noted at the top of this page. Continued use of qx99 after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Privacy Team:

  • Live Chat: 24/7 support available on the qx99 platform
  • Email: [email protected] (response within 48 hours)
  • Data Requests: Log in and submit your request directly from Account Settings

We are always committed to upholding your privacy rights. Every request is taken seriously, and we make every effort to respond within the designated timeframe.

Frequently asked questions about privacy

No, qx99 never sells your personal data to third parties. While limited information may be shared with trusted partners to operate our services, this is always governed by strict confidentiality agreements.

You can submit a data deletion request via qx99's live chat or email. We will complete the process within 30 days. Please note that transaction records may need to be retained to fulfil legal obligations.

qx99 only accesses device information with your permission. Your camera, microphone, and contacts are never accessed without consent. IP address and device model are collected solely for security monitoring purposes.

Let us know via qx99's live chat support and promotional SMS messages will be stopped within 24 hours. Please note that urgent account security messages will always be sent and cannot be disabled.

Yes, in the event of a data breach, qx99 will notify affected users via SMS or in-app notification within 72 hours. Users will also be advised to change their passwords, and all necessary protective measures will be taken.
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Your Privacy is Protected — Play with Confidence on qx99

With qx99's transparent Privacy Policy and industry-standard security, your information is always protected. Join today and enjoy a safe gaming experience.

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